Shipping Policy

Effective Date: 01/10/2024

At Towntoolshop, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms for shipping products purchased through our online store.

1. Shipping Locations

We currently ship to all areas within Ireland. Unfortunately, we do not offer international shipping at this time.

2. Shipping Times

  • Delivery Time: All orders are processed and shipped within 1-2 business days after the order is placed. Once shipped, you can expect to receive your order within 5-8 business days.
  • Please note that delivery times may vary slightly due to unforeseen delays such as postal service interruptions or public holidays.

3. Shipping Costs

  • Standard Shipping: We offer standard shipping at a flat rate of €5 for all orders within Ireland.
  • Free Shipping: Enjoy free shipping on orders over €100.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, so you can follow your package’s progress until it arrives.

5. Shipping Delays

While we strive to ensure timely delivery, there may be delays due to factors beyond our control, such as weather conditions, customs delays, or carrier issues. If your shipment is delayed, we will notify you via email and work to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we may require you to cover the additional shipping costs.

7. Damaged or Lost Shipments

  • If your package arrives damaged, please contact us immediately at [Insert Contact Email] with your order number and photos of the damaged item(s).
  • If your shipment is lost in transit, please reach out to us, and we will work with the courier to resolve the issue.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Towntoolshop
Email- info@towntoolshop.com
Phone (Whatsapp) +353899532983
1 FORTBARRINGTON DRIVE
DÚN BRINN
ATHY
CO. KILDARE
R14 FC90